Privacy Policy
Last updated: June 28, 2026
1. Who we are
lowcost.ae (the “Website”) is operated by MS ONE LIMITED, a company registered in Hong Kong (“we”, “us”, “our”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. Our contact email is hello@lowcost.ae.
2. Information we collect
We collect the following limited information:
- Contact form data. When you use our contact form, we collect the name, email address, and any message content you choose to provide, so that we can respond to your enquiry.
- Analytics data. We use Google Analytics to understand how visitors use the Website. This service collects information such as your IP address, device and browser type, pages visited, time spent on pages, and approximate location. This data is collected through cookies and similar technologies and is processed by Google in accordance with its own privacy policy.
- Affiliate tracking data. When you click on an affiliate link, our partners and affiliate networks may place cookies or use similar technologies to track that the click and any resulting booking originated from our Website, so that we can be credited a commission. This tracking is performed by the third-party partner, not by us.
- Technical data. Like most websites, our hosting server may automatically log standard technical information such as IP addresses and access times for security and operational purposes.
We do not knowingly collect sensitive personal data, and we do not collect payment or card information — all transactions take place on third-party websites.
3. How we use your information
We use the information we collect to: respond to your enquiries; operate, maintain, and improve the Website; understand visitor behaviour through aggregated analytics; earn affiliate commissions through partner tracking; and protect the security and integrity of the Website.
4. Cookies
The Website uses cookies and similar technologies, including: essential cookies required for the Website to function; analytics cookies (Google Analytics); and third-party affiliate tracking cookies placed by our partners when you click their links. You can control or disable cookies through your browser settings, though some features of the Website may not function properly if you do so.
5. Third parties and data sharing
We do not sell your personal data. Your information may be processed by the third-party services we rely on, including Google Analytics, our hosting provider, and affiliate networks and partners (such as Agoda, Travelpayouts, Aviasales, QEEQ, and Klook). Each of these third parties operates under its own privacy policy and terms, over which we have no control. When you click through to a partner website, you are subject to that partner’s privacy policy, and we encourage you to review it.
6. Data retention
We retain contact form enquiries only for as long as necessary to respond to and manage your request. Analytics data is retained in accordance with Google Analytics’ standard retention settings. We do not retain data longer than necessary for the purposes described in this policy or as required by law.
7. Your rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at hello@lowcost.ae. You can also opt out of Google Analytics tracking using Google’s browser opt-out tools.
8. International transfers
As we operate internationally and use third-party services located in various countries, your information may be processed outside your country of residence. By using the Website, you consent to such transfers.
9. Children
The Website is not directed at children under the age of 18, and we do not knowingly collect personal data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Website after changes constitutes acceptance of the updated policy.
11. Contact
For any questions about this Privacy Policy or your data, contact us at hello@lowcost.ae.